Privacy policy

Responsibility for the information collected on focusedix.com lies with focusedix, 14 Trafalgar Lane, Brighton BN1 4ED, United Kingdom. Whoever has a question about this notice, or about data we may hold, can write to [email protected] or call 01273 480 316.

The content and services of this website are meant for adults. We do not set out to receive information about children, and if a message from a child reaches us by mistake, a short note to [email protected] is enough for us to delete it.

Suitable technical and organisational measures guard the information we hold against unauthorised access, alteration and accidental loss. Where the browser allows it, what you send through the site travels in encrypted form.

No transmission over the internet can be guaranteed to be completely secure, so we cannot exclude every risk. Within our company, access to the messages we receive is limited to the people who answer them.

We do not trade in personal data. It reaches only the companies that keep this site online and handle our email on our behalf, bound by contract to our instructions, and the authorities that are entitled to request it.

If a provider operates servers or support staff abroad, data may leave the country in which we are established. We work only with providers who commit to the level of protection that the applicable law requires for such transfers.

This website uses only technically necessary storage. We do not set advertising cookies, and no analytics service records how you move through our pages or links your visit to other websites.

Your browser lets you review what is kept for this website, erase it and prevent it from being stored again. If you block entries that the site needs in order to function, some pages may not display correctly.

The information described here serves a limited set of purposes: running focusedix.com without faults, answering your questions, preparing offers or agreements and meeting the duties that come with running a business.

Depending on the situation, we rely on your consent, on an agreement with you or the steps that come before it, on a duty imposed on us, or on our legitimate interest in a safe and working website. If you leave out the contact details we ask for, we may not be able to reply.

When you open a page, our hosting provider records technical data such as your IP address, the requested page, the date and time, the browser type and the referring page. These server logs help us keep the site secure and are deleted after a short period.

When you send us a message, we keep what you give us, such as your name, the address for our reply, a telephone number if you add one and the text itself, for as long as the matter you wrote about is being dealt with.

We keep personal data only for as long as the purpose it was collected for requires, or longer where record-keeping duties apply. After that it is deleted or changed so that it no longer points to a person.

Technical log entries disappear automatically after a short time. Correspondence is kept while it may still be needed, and records that tax or commercial rules require us to keep are held for the period those rules set.

You have the right to access the personal data we hold about you, to have it corrected or deleted, to restrict its processing, to object to processing based on legitimate interests and to receive your data in a portable format. Consent can be withdrawn at any time.

To use these rights, send a request to [email protected] or to our postal address. We may ask for details that allow us to identify you, so that data does not reach the wrong person, and we answer within the period the law provides.

If you believe that we handle your data unlawfully, you may complain to the Information Commissioner's Office (ICO), in addition to any other remedy.